Freedom Natural Products (FNP) respects the privacy needs and concerns of our customers. That is why how we handle any personal information, such as your name, address, email address or phone number ("Personal Information") that you provide to us is important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us. This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using our website, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
When you provide Personal Information on our website, you are consenting to the manner in which FNP will collect, use, disclose and otherwise manage your Personal Information, as set out below.
Who May Use Our Website: Our website are not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information. The website is intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to FNP. Information sent to us will be housed on secure servers administered by Authorize.net . Do not send us information unless you consent to the application of U.S law and to the use and disclosure of your information consistent with this Privacy Statement.
Collection and Use of Personal Information: We may collect Personal Information that you provide us when you:
Purchase, order, return, exchange or request certain information about our products and services.
Shopping at FNP: When you purchase products from our site, you can do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders and to better assist you when you call us.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address or phone number.
Call Centers: When you call us about a product, delivery, billing question or for customer service, you may be asked for Personal Information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.
Disclosure of Personal Information: We do NOT share or sell your personal information to other retailers or marketing firms. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
Access to Personal Information: You may request access to the Personal Information that we have about you.
Visiting Our Website: In general, you can visit our site without telling us who you are or providing us with any information. However, we may collect the IP (Internet protocol) addresses of all visitors to our site and other related information such as page requests, browser type, operating system and average time spent on our site. We use this information to monitor and improve our site.
Security of Personal Information: We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our site. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction.
Secure Shopping: When you place orders on our site, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our site from capturing and viewing your Personal Information. Since any order information you provide to us on our site will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our site. The most recent versions of Netscape Navigator™ and Microsoft Internet Explorer® can support a secure connection and can be downloaded for free from the Netscape and Microsoft website respectively.
Privacy Statement Modifications: From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We also may post a notice on our site or send an email describing the changes.
Contacting Us: If you have any questions about our handling of Personal Information, please contact us at FNP- 1192 E. Draper Parkway Ste. 351 Draper, UT 84020 Attn: Privacy Manager or e-mail us at firstname.lastname@example.org . Alternatively, you may call us toll-free at 1-888-320-8155
Last Updated: Dec. 7, 2016